FAQs

FAQs

Check our FAQs here for instant information assistance while purchasing...

 

How can I purchase the items I want?

Simply browse and open the page of the item you like. Enter and select specifics like size, quantity, bundle or color. Select ADD TO CART afterwards.

Check out, indicate and double check your Shipping Information, Payment method and details.

 

What payment methods do you accept?

Our valued customers may pay using their Visa, MasterCard and other major credit cards. We also have a Paypal option so you can shop with no hassle of entering your card details. Paypal account will be charged as order is completed.

 

What if the item I want to purchase is out of stock?

Simply enter your email address on the space provided when you click Out of Stock. Get notified as we restock that specific item!

 

Where do you ship?

 We ship anywhere in the world! Shipping fees and delivery times vary for each country and will be displayed to you upon check out and when tracking.

 

Can I change/return my item?

If you’re not satisfied with an item you ordered, you can return or exchange it within 30 days from the delivery date. You may check out our Returns Policy here for more specifics.

 

When will I receive my purchase?

Anyone will surely anticipate their items to arrive at the soonest! So we at Ayra Rose ensures that you will receive yours as soon as possible! Shipping usually takes about 2-3 weeks from your purchase date but can also be as early as within a week depends really on your location!

However unprecedented delays may result from holidays, inclement weather, natural disasters, or courier issues. You may check more info on our Shipping process here.

 

How to track my order?

Tracking details are sent regularly on your registered email address. Please always check your SPAM folder for our emails. You may also reach us on hello@ayrarose.com if you need more assistance.

 

How can I reach you if I have further questions?

We’ll be here to gladly assist you throughout your purchase! Reach our friendly customer support experts any day of the year, any time of the day at hello@ayrarose.com or ping us a quick and direct message here!